COVID-19 & Social Distance Procedures at
Twin Cities Veterinary Clinic
We are practicing social distancing procedures as suggested by the Alaska Department of Health & Social Services. These procedures are in place for your safety & the safety of our community. Please help us by following the instructions below. Thank you!
MASK RESTRICTIONS LIFTED
We are happy to announce that we are no longer requiring face masks to enter the building. We appreciate your compliance over the last year. We still do not have our lobby fully open but do have 4 areas that can be used. If you come in and notice the waiting space is full, please step back outside until there is more availability. If you are uncomfortable with the lifted regulation, please let our staff know, we are happy to valet your pet.
NO SHOW FEES AND LATE POLICY
Our schedule is very full, and we are scheduling about a month out currently. We are doing our best to work in the sick and injured pets we care for. Please help us provide those services by cancelling your appointment if you are unable to make it. Due to the higher demand, our clinic is now charging a No-Show Fee for missed appointments. It has also become necessary to enforce our Late Policy. If you are more than 10 minutes late you may be asked to reschedule your appointment.
WORK IN AND EMERGENCY APPOINTMENTS
There has been a greater demand for urgent appointments. There are additional fees that may be charged for appointments that have to be worked into the schedule. Please be aware there may be longer wait times for these appointments.
Unfortunately, we are limiting the number of new clients/patients we are taking to better serve our existing clientele. There have been some changes and/or retirements on the peninsula that have caused a surge in new client/patient requests. We are attempting to increase staffing to accommodate this surge but presently cannot accept all of the appointment requests we receive. We are fortunate and appreciate the reviews our clients have shared that have flooded our office with these requests.
To all our clients who have waited in your car, on the phone or in a room, the entire staff want to thank you for your patience and understanding. It has been a difficult year. Your pets are our priority. We are dedicated to providing the best care to your loved one.
Have a great summer and again thank you for your patience!
--Twin Cities Veterinary Clinic Staff
Twin Cities Veterinary Clinic is a full service companion animal hospital with a caring staff of experienced health care providers. We have been providing services at the same location since 1984, but in August of 2019 we moved across the parking to our brand new "state of the art" 5,600 sq ft facility. By doing so we have doubled in size and can serve our clients more comfortably and effectively. Our new clinic is address is 47303 Healing Court (we are still located between Kenai and Soldotna at mile 19.5 of Kalifornsky Beach Road, just across the road from Subway). It is our commitment to provide quality veterinary care throughout the entire life of your pet. Our services and facilities are designed to assist in routine preventive care for young, healthy pets; early detection and treatment of disease as your pet ages; and complete medical and surgical care as necessary during his or her lifetime.